A rushed setup is no fun. Please arrive well in advance (at least 15 minutes) before class starts to ensure you can settle in and be ready for class. Please note that if you arrive after the class start time, our front desk staff may deny entry.
Book classes via the app or website
Arrive on time — late entry is not permitted
Check-in via QR code or front desk staff member is mandatory
Cancellations
A 10-hour cancellation policy applies to all membership bookings. Cancellations must be made via the website or app at least 10 hours before the class starts. Late cancellations are charged €5, with one exception per 4-week payment cycle.
No-shows are charged €10 and are subject to a zero-tolerance policy.
Late cancellations and no-shows may also result in loss of credits, penalties or warnings for unlimited members, and possible suspension of booking rights.
Unlimited memberships
Memberships are personal and non-transferable
Account sharing is prohibited
Misuse may result in suspension or termination
Open Gym
Open Gym access is worth 1.5 credits per visit
Respect equipment and other members
Please clean your equipment after usage with the provided supplies
To keep the experience fair and enjoyable for everyone, we kindly ask that equipment is not reserved in advance by placing personal belongings on it
Studio Etiquette
Respect coaches, staff and fellow members
Use lockers only during your session
Leave the studio clean and ready for others
Environmental
Use headphones if listening to your own music
Please wear clean indoor sports shoes
We kindly ask everyone to wear comfortable and appropriate clothing that fits well and provides sufficient coverage, so everyone can enjoy the class in a respectful and positive environment.
To help us manage laundry sustainably, we kindly ask each member to use one towel per person per visit.
